The first stop for a job in Avance is the booking screen. Quotes can be prepared and managed and jobs can be booked on the same simple screen. The screen has been optimised for speed: despite the graphical user interface, experienced users can fly through bookings using keyboard shortcuts.
Jobs are created or quoted by entering the customer code, part of the name or the primary telephone number. The cost of freight, number of kilometers, type of service, and breakdowns of pricing are shown on the one screen. Also, the screen includes:
The left hand side of the booking screen is reserved for details taken from call-in customers. Two references can be attached to each job; one from the customer, which can be printed on invoices, and an internal reference. Item counts, types and a description can be attached. More advanced jobs can include individually tracked items.
Avance automatically generates quotations for, and prices jobs based on service, service level, distance, time, weight, number of items and other criteria. A range of automatic surcharges can also be applied to a job. Jobs can also be manually discounted, have specific charges added manually or removed, or have automatic charges tweaked.
The right hand side of the booking screen shows details about the booking, quick reference details on the customer, and gives access to the service selector and consignment list. Individual automatic charges can be modified, removed or discounted, and manual charges can be added. Full manual charging is also available from the booking screen.
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