Online Booking

Move common customer queries from your call centre to the web, with Avance online booking. Every customer can be provided with a username and password, allowing them to log on to your Avance website to:

• Create new bookings.
• Delete Internet bookings before they have been dispatched.
• Check the details of existing and historical bookings.
• Track jobs with the current status, pickup and delivery times, and proof of pickup and delivery names and signatures.

Business to Business Integration

Integration with customer information systems and sub-contractors is supported out of the box. Live information can be transmitted back to customers via the internet or the Talcasoft Gateway. Jobs can be dispatched to sub-contractors as if they were drivers; all of the details from the booking are made available to the sub-contractor; error-free and instantaneously.

Meridian

Talcasoft Meridian integrates with Avance to provide accurate, real-time location tracking of vehicles and other assets. Each vehicle is fitted with a compact vehicle tracking module, which communicates with the Talcasoft Gateway using the GPRS network. Vehicle position updates can be recorded as often as 10 seconds, providing turn-by-turn and street-bystreet detail of vehicle activities.

Vehicle tracking information can be displayed either on detailed state-wide or national maps, or printed in summary reports for quick analysis or record-keeping.

Link Plus

Link plus is the communications hub for Talcasoft products. It links Avance and Meridian servers to the Talcasoft Gateway to collect information from mobile computers and vehicle tracking devices--and can also provide business to business communications.

For a demonstration or more information on any of our products, please contact our sales staff on (02) 9682 7400.