Advanced Rate and Rule System

Avance includes a powerful rate system to determine job charges and driver payments, and a rules system to:

• Determine which services are appropriate for a job.
• Determine the availability of job insurance.
• Specify which fields are mandatory for a particular service.
• Direct jobs to a particular allocation area or allocator.
• Determine the pick up and delivery time windows that are appropriate for the given service.

Basic rates can be tweaked by conditional rules that can apply for all customers, a particular customer or service, and even a particular customer and service. Conditions can include checks on:

• Distance,
• Pick up and delivery zone or suburb,
• Number and weight of items,
• Volume and dimension of items,
• Pick up date and time,
• Customer account age,
• Service class,
• Customer tags,
• Insurance status,
• Hazardous goods status,
• and many other variables.

Once a condition rule is matched (either while the booking is being taken or when the job charges are being finalised) the basic rates, futile charges, fuel levy rate and many other charging factors can be increased, decresed or completely overridden.

Zones and Zone Painting

Avance includes zone definitions for use in rates, rules, reporting and allocation screen filtering. Rather than managing lists of suburbs, an easy to use zone painter allows zones to be sketched out over a state or country wide suburb map. Suburb boundaries and names are included so that the suburbs included in a zone can be precisely controlled.