Wireless Connectivity

Talcasoft has done extensive work with a number of mobile computer suppliers to provide a problem and maintenance free mobile computer solution: Talcasoft Envoy. To keep your fleet running:

• When Envoy is installed on a mobile computer, the only application available on the computer is Envoy; no games or distractions, and no knobs and dials for drivers to fiddle with.
• Envoy was developed at Talcasoft and is designed from the ground up to work with Avance.
• Envoy automatically maintains a connection to Avance, and is ready at all times to accept new jobs.

Envoy is available on a number of devices from the Intermec, Symbol, and other devices from Windows Mobile equipment manufacturers. With additional engineering, Envoy can be certified for use with most Windows Mobile 6 or later mobile computers with GPRS.

On models of mobile computers with bar-code scanners, the bar-code scanner can be used to quickly open consignments, scan consignment note barcodes, and even scan and track individual items.

Instant Job Information

When the day gets busy, errors and omissions in job requests are the last thing you need. Using mobile computers and the Envoy application, job information can be exchanged quickly and precisely--leading to improvements in operator and driver performance.

A mobile computer solution from Talcasoft and Envoy provides:

• Instant job transmission, with no chance for human error. The job details included on the mobile computer screen are an exact copy of the details available to the operator. Special instructions and communications between driver and operator are logged for future reference.
• The Driver is not distracted by new jobs, and does not need to stop to copy down information on jobs.
• The Blue Data network can dispatch jobs to anywhere in Australia where GPRS coverage is available.

Proof of Delivery

With Envoy, proof of delivery and proof of pickup information is propagated within seconds to customer service operators, and to customers. Each completed job includes an accurate pickup time, delivery time, and the name and signature of the person that released the consignment for pick up, and the person that accepted the delivery. Instant proof of delivery notifications and daily reports--with signatures--can be sent to customers via e-mail, downloaded from a website, faxed, or printed for posting.

Names, signatures, and parcel information can also be collected for multiple drops and permanent runs; even if a customer is paying an hourly rate under a single job number.